Life Storage

Life Storage Headquarters Location

Buffalo, NY

Life Storage Photos

  • Home office
  • Niagara Volleyball Club
  • Toys for Tots
  • Office Halloween costume contest
About Life Storage
Life Storage, Inc. 

Life Storage, Inc. is a fully integrated, self-administered and self-managed real estate investment trust (REIT) that acquires and manages self-storage properties throughout the United States. Headquartered in Buffalo, New York, the company employs over 2,000 people and operates approximately 1100 self-storage facilities encompassing over 80 million square feet in 35 states.

Life Storage, Inc. currently operates under the brand name Life Storage®, and is one of the largest self-storage companies in the world. Prior to 2017, the company operated under the brand Uncle Bob’s Self Storage®.

Founded in 1982, the company was originally a financial planning firm but opened its first self-storage facility in Florida in 1985. Within three years, it owned approximately 30 facilities along the East Coast and accumulated 62 facilities over the next decade. Life Storage was originally known as Sovran Self Storage, Inc., operating under the brand name Uncle Bob’s Self Storage beginning in the late 1980s.

Life Storage went public on the New York Stock Exchange in 1995, trading under the name Sovran Self Storage. Within a year, it grew its holding to 111 self-storage facilities along the East Coast and Texas. Life Storage doubled to 222 facilities by 1999 and by 2003 operated in 21 states.

Life Storage continued its acquisitions throughout the United States, expanding into cities such as Chicago, New York, Atlanta, and St. Louis. It operated 478 facilities by the end of 2013 and 500 facilities by the end of 2014. It made its way to the West Coast in 2016, acquiring California-based LifeStorage LP.

The company rebranded from Sovran Self Storage, Inc. to Life Storage in 2016 and now trades on the New York Stock Exchange under the symbol LSI (formerly NYSE:SSS).

In 2017, the company rebranded its facilities to Life Storage – a name that more closely depicts the Company’s customer-centric focus, progressive growth, and innovative technologies.
Not just Storage

With indoor and drive-up self storage facilities located across the United States, Life Storage helps simplify storage solutions for both home and business. We're not your average storage facility; we provide storage units that are clean, convenient, climate controlled, secure and affordable. Our employees treat every customer (both external and internal) with respect while providing the best customer service in the industry. We're not just self storage, we're Life Storage. Mission: Provide clean, safe and innovative storage solutions for our customers, and to simply be the best storage company in the world.

Culture

The Life Storage culture is part of what makes working with us so great! It’s something that we take a lot of pride in, it’s been cultivated since our company was founded, and continues to evolve as we do.


Core Values


By joining the Life Storage team, you will be part of a team that spans across the country, with everyone working together toward a common goal, no matter how many miles separate us.


At Life Storage, we believe that the best teams always treat each other and our customers with kindness and respect.


At Life Storage, we have established Core Values, which our employees lives exhibit each and every day:


  • Teamwork & Inclusion
  • Respect
  • Accountability
  • Integrity
  • Innovation

Community Engagement


With such a vast number of locations across North America, Life Storage’s integration with and support of our communities is extremely important. Our leaders have made the deliberate decision to fund and participate in charitable events that focus on humanitarian essentials such as hunger, housing, and disaster relief.


For us, this is special because our employees come from and reside in our communities. With the support of a formal Community Engagement Program designed to maximize our positive impact, we proudly give back to the communities that have been an integral part of our success.

Modern Self-Storage Facilities
Life Storage operates the most modern storage facilities in the industry, featuring climate controlled storage areas, 24/7 surveillance monitoring, and the industry's first online rental system.
Join In Our Success!

Life Storage is growing and looking for people who value the things we do: innovation, providing excellent service and a healthy work-life balance!


Rewarding and innovative work


By joining the Life Storage team, you’ll be encouraged to reach your true potential and to help us reach ours! We’re focused on continually advancing our systems with the latest technology and by working with our team members to develop innovative solutions to improve our processes.


Service is our specialty


As a Life Storage employee, you’ll be part of the best team in the business – our employees have won national and regional awards for the service they provide! You can help us to continue to achieve that success by providing our customers with the Life Storage experience.


Build your career


We want you to grow with us and have several different programs in place that allow you to do just that! There are also multiple paths your career can take, so whether you are interested in multi-store management, leading your own team, or enhancing and developing your skills, we’re here to help you with your journey!

Team Atmosphere
Life Storage manages its approximately 1100 storage facilities by employing over 2,000 store associates, regional managers, and a headquarters in Buffalo, NY for all operational needs: Accounting, Legal, Marketing, IT, Human Resources, and a 24/7 call center to serve over 500,000 customers each year. Whether working at the headquarters or at the store, each and every Life Storage associate plays for the same team, supporting each other towards serving our customers and being the very best storage company in the world.
Winner - Newsweek America's Best Customer Service 2022
For the fourth year in a row, our company was honored with Newsweek's America's Best Customer Service award based on polling of customers of US retailers. This accolade made for the top 500 companies in the US that customers indicate have exemplary customer service. We're proud of this honor and work hard to put the company first!
Winner - Forbes Best Midsize Employer 2022

We have been honored by our employees with their votes, and have been selected as one of Forbes Best Midsize Employers among over 10,000 U.S. midsize companies. We make every effort to make our workplace rewarding, inclusive and challenging for over 2,000 employees. We are quite proud of their recognition and appreciate our team's hard work and dedication to Life Storage.

Number of Employees in Life Storage

1,001 to 5,000

Life Storage Revenue

Hidden by employer