Rapid Response Monitoring

Rapid Response Monitoring Headquarters Location

Syracuse, NY

Rapid Response Monitoring Photos

  • Rapid East Breakroom
  • Rapid East
  • Corona, CA Monitoring Center
  • Rapid East
About Rapid Response Monitoring
Rapid Response believes that human judgment and compassion are key to making a meaningful impact with technology. We call this service Professional Monitoring. We provide a personal response to automated signals from medical alert pendants, smart home tech, home security systems, commercial fire alarms, blue-light call boxes, and more. Our team is the confident, reassuring voice on the other end of the phone that sends the right kind of help if and when it's needed.

Headquartered in Syracuse, NY with facilities in Corona, CA & Henderson, NV, Rapid Response was founded in 1992 as a premier, electronic security monitoring service provider and has since grown to serve many more industries, including:

— Home Security Systems
— Residential fire & Carbon Monoxide Alarms
— Commercial Security
— Commercial Fire Protection
— Medical Alert Devices
— Smart Home Technology
— GPS Asset Tracking
— Commercial IoT (Internet of Things)
— And more!
A Career with Impact

We believe that judgment and compassion are key to making a meaningful impact with technology. Responses to smart home tech, home security systems, fire alarms, call boxes, and help buttons are how we make that impact.




We are the voice on the other end of the line that sends the right kind of help when it's needed.




Fundamentally, our service is highly specialized customer service -- but because we support technologies that safeguard life and property, we prepare for every interaction to be a potential response to a life-threatening emergency, and we deliver unmatched customer service regardless of circumstance.




Does that sound like the right kind of challenging career to you?




Grow with us. All Operations leaders started as a Specialist, and over 92% of company-wide leadership started in an entry-level role at Rapid. We invest in your professional development.




  • On this team, we have your back. A part of our local communities since 1992, Rapid Response has enjoyed stable, consistent growth that enables us to continue serving our customers while supporting the careers of our 650+ member staff.
  • We provide valuable benefits. We provide meaningful benefits that are affordable for employees at every level of our organization. Feel rewarded for your work in more ways than just our generous rate of pay.
  • Have a career with impact. We will teach you everything you need to know to respond to alarm signals so together we can save lives and protect property for over 2 million customers in the US and beyond.


Learn More and Apply Online: www.rrms.com/careers

Number of Employees in Rapid Response Monitoring

501 to 1,000

Rapid Response Monitoring Revenue

Hidden by employer