Dollywood

Our Culture Dollywood is more than just a world class theme park. It’s the complete getaway for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in the beautiful Great Smoky Mountains. Dollywood’s properties provide ample opportunity to overwrite life’s daily stresses with new family memories. The Dollywood Difference Ask anyone who has visited Dollywood before, and they’ll tell you this place is different. It’s not a difference that you can touch or see. It’s a difference you can feel. When you’re at Dollywood, time slows down a bit and your troubles don’t seem so troublesome. You could name a million things that make Dollywood so special, but we think it boils down to the simple things like the feeling you get when you’re with the ones you care about most, or the warm, inviting smiles of the Dollywood Hosts who treat you more like family than a guest.

WE GREATLY EXCEED GUESTS' EXPECTATIONS

• With distinctive, themed, entertaining experiences for every member of the family.
• With genuinely friendly, caring people who take pride in what they do.

WE SERVE OTHERS

• By working as a team and empowering each other.
• By being accountable to our guests, each other and the communities we serve.
• By Leading with Love; being Patient, Kind, Humble, Respectful, Trusting, Unselfish, Forgiving, Truthful and Dedicated.

WE CREATE EMOTIONAL CONNECTIONS

• By treating guests like a member of our family.
• By providing shared experiences that bring families closer together.

WE CONSTANTLY IMPROVE

• By adapting to our guests' changing expectations.
• By managing safety, security, risks and resources.
• By investing in people and products to produce growth and provide a reasonable return on our investment.

All in a Manner Consistent with Christian Values and Ethics

PERKS & EXPERIENCES

• Free Admission - Free admission to Dollywood Parks and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.  
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks, and merchandise across Dollywood Parks. 
• Retiree Benefits - Qualifying retirees are eligible for free admission to all Herschend properties and annual health premium reimbursements.

CAREER DEVELOPMENT

Free Tuition - Earn your degree, debt-free. 100% free tuition starting day one of employment. 

Leadership Training - We promote from within whenever possible and offer training programs to those with a desire to learn, grow and embody our mission and values. 

FINANCIAL BENEFITS

• Competitive Wages
• 401K & Profit Sharing - Profit Sharing and 401(k) Retirement plans are available after one year and 1,000 hours.
• Paid Life Insurance - Life insurance and short-term disability benefits for full-time, year-round employees and dependents.
• Paid Time Off - Holiday, vacation, sick, and flex pay.
• Survivor's Income Benefit - Upon employee's death, company will pay 12 weeks of their base pay to their beneficiary to cover the immediate needs of the family. Available to all employees on their first day of work.
• Adoption Reimbursement Assistance - Employees can submit reimbursement expenses of up to $3,000 per adoption
• Recognition Programs - We recognize the contributions of employees at all levels of achievement through formal and informal reward & recognition programs and financial incentives. Bonus Plans are available to those who qualify.

HEALTH & WELLNESS*

• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time, seasonal and year-round employees..
• Added Medical Benefits - Dental, vision, and voluntary long-term disability, voluntary & dependent life insurance, critical illness & accident insurance to all full-time, seasonal and year-round employees.
• Company-Paid Benefits - For full-time year-round employees, the company offers paid life insurance for employees and their dependents and short-term disability for employees.
• MetLife Employee Assistance - All employees are eligible for free & discounted wellbeing services including counseling, work, legal and financial assistance.
• Health Advocate Nurse Program - Our on-property nurse assists employees with whole-person wellness resources & referrals to community resources.
• Dollywood Family Health Center - Employee health center provides employees with basic office visits, x-rays, and lab work for a co-pay, whether insured or not.