PSCU
PSCU Headquarters Location
Saint Petersburg, FL
PSCU Photos
About PSCU
An Inclusive Atmosphere Where Possibilities are Delivered
“Our Momentum. Your Moment.” At PSCU, the nation’s premier payments credit union service organization (CUSO), you’ll find it’s your time to join our exceptional culture and shine.
If you want to help shape an industry, challenge yourself and invest in your own future, you’ve come to the right place. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart and discover the very best version of your professional and personal self.
Your Voice Matters and Your Contributions are Rewarded
You’ll be glad to know that you don’t have to wait your turn for the best opportunities to present themselves at PSCU. Our atmosphere is designed for those who have a curious mindset and aren’t afraid to challenge the status quo. We invite you to bring your voice to our diverse team and take advantage of the wide variety of resources available to you.
Powered by supportive leadership and innovative technology, we have exceptional learning, training and leadership development programs, as well as online courses to help you claim the brighter, more meaningful future you’ve always imagined.
This is your moment.
WHAT WE DO
We Help Credit Unions Deliver Possibilities
Since our founding as a cooperative in 1977, PSCU has carved out a name for itself as an empowering resource for credit unions and their members, enabling them to optimize operations and realize sustained success.
How have we done that? It starts by investing heavily in leading-edge technological innovations. It continues by building a track record of quality service and having the courage to lead. Now, as we continue to grow and help our credit unions prepare for the future, we’re well positioned to build on our exhilarating momentum.
Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States.
• Service Excellence – Delivering the Best
We provide credit unions and their members with state-of-the-heart service.
• Security – Protecting Vital Interests
We stop threats before they can cause damage.
• Digital Solutions – Presenting the Future
We make it possible for members to conveniently experience the best in credit union services.
• Strategic Growth – Opening New Opportunities
As the perfect partner with all the right tools, we help credit unions achieve their goals and sustain success.
You can learn more about PSCU products and solutions at www.pscu.com/products.
Join a Forward-Facing Organization That’s on the Move
If you have a strong interest in technology, there’s a lot to like about a career at PSCU. We’re outpacing others in our industry by pioneering new technologies and pairing them with individuals seeking unparalleled opportunities to deliver the promise of tomorrow. So whether you prefer to develop, deliver or implement groundbreaking solutions, talk to us today about how we can help you seize your moment.
WHY PSCU
What Would Happen if You Were Given Unlimited Growth Opportunities?
Wouldn’t You Like to Find Out?
Imagine how it feels to have a voice and a leadership team that wants to hear it, no matter where you are in your career. Almost immediately, you get the sense that at PSCU, you can genuinely impact change and influence the direction of the company. Perhaps it’s because our leadership team believes that a good idea can come from anywhere and anyone in the company.
Do you have the courage to speak up and make your voice heard? Are you interested in being not just a team player, but a team leader and innovator? Are you curious about the possibilities for your future when you have unlimited opportunities to contribute?
If you’ve answered these questions with a resounding “yes,” then let’s talk. PSCU has made its mark by building an inclusive, employee-centric atmosphere that lifts up and empowers individuals with many diverse points of view. We won’t just appreciate your ideas. We’ll ask for them continuously and give you access to the technologies, people and opportunities that connect you to a whole new level of success.
A Message From our CEO, Chuck Fagan“Our Momentum. Your Moment.” At PSCU, the nation’s premier payments credit union service organization (CUSO), you’ll find it’s your time to join our exceptional culture and shine.
If you want to help shape an industry, challenge yourself and invest in your own future, you’ve come to the right place. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart and discover the very best version of your professional and personal self.
Your Voice Matters and Your Contributions are Rewarded
You’ll be glad to know that you don’t have to wait your turn for the best opportunities to present themselves at PSCU. Our atmosphere is designed for those who have a curious mindset and aren’t afraid to challenge the status quo. We invite you to bring your voice to our diverse team and take advantage of the wide variety of resources available to you.
Powered by supportive leadership and innovative technology, we have exceptional learning, training and leadership development programs, as well as online courses to help you claim the brighter, more meaningful future you’ve always imagined.
This is your moment.
WHAT WE DO
We Help Credit Unions Deliver Possibilities
Since our founding as a cooperative in 1977, PSCU has carved out a name for itself as an empowering resource for credit unions and their members, enabling them to optimize operations and realize sustained success.
How have we done that? It starts by investing heavily in leading-edge technological innovations. It continues by building a track record of quality service and having the courage to lead. Now, as we continue to grow and help our credit unions prepare for the future, we’re well positioned to build on our exhilarating momentum.
Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States.
• Service Excellence – Delivering the Best
We provide credit unions and their members with state-of-the-heart service.
• Security – Protecting Vital Interests
We stop threats before they can cause damage.
• Digital Solutions – Presenting the Future
We make it possible for members to conveniently experience the best in credit union services.
• Strategic Growth – Opening New Opportunities
As the perfect partner with all the right tools, we help credit unions achieve their goals and sustain success.
You can learn more about PSCU products and solutions at www.pscu.com/products.
Join a Forward-Facing Organization That’s on the Move
If you have a strong interest in technology, there’s a lot to like about a career at PSCU. We’re outpacing others in our industry by pioneering new technologies and pairing them with individuals seeking unparalleled opportunities to deliver the promise of tomorrow. So whether you prefer to develop, deliver or implement groundbreaking solutions, talk to us today about how we can help you seize your moment.
WHY PSCU
What Would Happen if You Were Given Unlimited Growth Opportunities?
Wouldn’t You Like to Find Out?
Imagine how it feels to have a voice and a leadership team that wants to hear it, no matter where you are in your career. Almost immediately, you get the sense that at PSCU, you can genuinely impact change and influence the direction of the company. Perhaps it’s because our leadership team believes that a good idea can come from anywhere and anyone in the company.
Do you have the courage to speak up and make your voice heard? Are you interested in being not just a team player, but a team leader and innovator? Are you curious about the possibilities for your future when you have unlimited opportunities to contribute?
If you’ve answered these questions with a resounding “yes,” then let’s talk. PSCU has made its mark by building an inclusive, employee-centric atmosphere that lifts up and empowers individuals with many diverse points of view. We won’t just appreciate your ideas. We’ll ask for them continuously and give you access to the technologies, people and opportunities that connect you to a whole new level of success.
I’m happy that you’re considering a career at PSCU! As you research us, I want to share a few of top reasons that PSCU’s employees are excited to work with our organization.
A credit union is a cooperative financial institution that is owned and controlled by its members.
PSCU, itself is a cooperative committed to fulfilling our mission of delivering service excellence and innovation to our Credit Union Owners and their members. Additionally, in being a part of the credit union community, we up hold the credit union philosophy of People Helping People and apply it to the engagement of our employees and our overall team culture.
In all that we do, our employees are PSCU’s most valuable resource and we are committed to employee engagement. To support every employee, we implemented a learning organization philosophy and foster an inclusive environment. Your ongoing professional development will be a priority. We will encourage your acquisition of new skills and knowledge and provide the tools you need to achieve excellence in your career at PSCU. To further nurture this environment, we will continue to encourage the creation and presence Employee Resource Groups. PSCU campuses are designed for collaboration and fostering a sense of community, with planned events celebrations, and wellness activities. We even provide fresh fruit and coffee bars in our larger locations.
We are a socially responsible corporate citizen and an active contributor to the well-being of our communities. We strongly believe in giving back—through donations in time and money to charitable organizations such as the Children’s Miracle Network, the American Cancer Society and Junior Achievement … to name a few. We think you’ll be proud to work at PSCU.
Whether it’s in cutting edge-technology solutions, advanced member services, marketing and analytics, effective risk management and fraud prevention, or any other role, we’d like to find you a place at PSCU, you’ll find that our biggest differentiator is our Culture. You will have the opportunity to work with passionate, dedicated colleagues who care about our employees, our company, and our industry. You’ll meet and work with leaders who will support you and help you succeed—just as you’ll want to do for others. Together, we can achieve great things for our Owner credit unions and their members.
Sincerely,
Chuck E. Fagan
President & CEO
Inclusion & Diversity VideoA credit union is a cooperative financial institution that is owned and controlled by its members.
PSCU, itself is a cooperative committed to fulfilling our mission of delivering service excellence and innovation to our Credit Union Owners and their members. Additionally, in being a part of the credit union community, we up hold the credit union philosophy of People Helping People and apply it to the engagement of our employees and our overall team culture.
In all that we do, our employees are PSCU’s most valuable resource and we are committed to employee engagement. To support every employee, we implemented a learning organization philosophy and foster an inclusive environment. Your ongoing professional development will be a priority. We will encourage your acquisition of new skills and knowledge and provide the tools you need to achieve excellence in your career at PSCU. To further nurture this environment, we will continue to encourage the creation and presence Employee Resource Groups. PSCU campuses are designed for collaboration and fostering a sense of community, with planned events celebrations, and wellness activities. We even provide fresh fruit and coffee bars in our larger locations.
We are a socially responsible corporate citizen and an active contributor to the well-being of our communities. We strongly believe in giving back—through donations in time and money to charitable organizations such as the Children’s Miracle Network, the American Cancer Society and Junior Achievement … to name a few. We think you’ll be proud to work at PSCU.
Whether it’s in cutting edge-technology solutions, advanced member services, marketing and analytics, effective risk management and fraud prevention, or any other role, we’d like to find you a place at PSCU, you’ll find that our biggest differentiator is our Culture. You will have the opportunity to work with passionate, dedicated colleagues who care about our employees, our company, and our industry. You’ll meet and work with leaders who will support you and help you succeed—just as you’ll want to do for others. Together, we can achieve great things for our Owner credit unions and their members.
Sincerely,
Chuck E. Fagan
President & CEO
At PSCU, we believe that Diversity, Equity and Inclusion (DEI) engages the workforce to achieve superior results. Our mission is to cultivate a diverse, equitable, and inclusive community where differences are embraced and treasured. We want you to bring your differences to the table, act as a community, and celebrate individuality. DEI sub-committees assist with the program’s mission and vision by providing guidance, education, communication, and celebration of the driving concepts.
PSCU Diversity, Equity & InclusionPSCU Diversity, Equity & Inclusion
At PSCU, we cultivate a diverse, equitable, and inclusive community where differences are embraced and treasured. Our culture is built on the foundation of treating everyone with respect and dignity, and we value diversity – of culture, of background, of perspective, of beliefs, of personality, and thought – so, as one, we can achieve the greatest outcome.
Chuck Fagan President and CEO on DEI at PSCU
“PSCU is built on inclusion and our belief that our employees are our greatest asset – not certain employees, but each and every one of us. We welcome wide-ranging perspectives and value diversity of thought here at PSCU because we know that innovative, forward-thinking ideas come from our passionate team members. Diversity is what makes our culture exceptional, and our inclusive environment serves as a model for how things should be.”
Commitment to Change
DEI is about more than just responsibility. It is also about accountability, and it starts with each of us making a commitment to change and advancing diversity, equity, and inclusion. We all have the power – through one word, one action, or one story – to make a difference and influence positive change, and at PSCU, we are making strides to improve accountability as an organization through metrics, culture listening sessions, and leadership accountability. We are creating a “racial justice” framework to move PSCU from a reactive posture to a more powerful, proactive, and even preventive approach. We are also reviewing our talent ecosystem and talent processes for unconscious bias and inequity and then working with key stakeholders to close gaps, including inserting measurements to monitor positive progress.
Credit Union DEI Collective
The Credit Union Diversity, Equity, and Inclusion (DEI) Collective is an expanding group formed within the Credit Union Movement devoted to furthering DEI, a shared cooperative principle. The CU DEI Collective believes that diversity, equity, and inclusion are fundamental to a vibrant, relevant, and growing Credit Union Movement – and is good business. PSCU is proud to be a founding member of the DEI Collective, and our Chief Talent Officer, Lynn Heckler, serves as part of the governing body for this organization representing PSCU.
Equal Opportunity Employer Statement
PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership in any other group protected by federal, state or local law.
PSCU Business Resource Groups At PSCU, we cultivate a diverse, equitable, and inclusive community where differences are embraced and treasured. Our culture is built on the foundation of treating everyone with respect and dignity, and we value diversity – of culture, of background, of perspective, of beliefs, of personality, and thought – so, as one, we can achieve the greatest outcome.
Chuck Fagan President and CEO on DEI at PSCU
“PSCU is built on inclusion and our belief that our employees are our greatest asset – not certain employees, but each and every one of us. We welcome wide-ranging perspectives and value diversity of thought here at PSCU because we know that innovative, forward-thinking ideas come from our passionate team members. Diversity is what makes our culture exceptional, and our inclusive environment serves as a model for how things should be.”
Commitment to Change
DEI is about more than just responsibility. It is also about accountability, and it starts with each of us making a commitment to change and advancing diversity, equity, and inclusion. We all have the power – through one word, one action, or one story – to make a difference and influence positive change, and at PSCU, we are making strides to improve accountability as an organization through metrics, culture listening sessions, and leadership accountability. We are creating a “racial justice” framework to move PSCU from a reactive posture to a more powerful, proactive, and even preventive approach. We are also reviewing our talent ecosystem and talent processes for unconscious bias and inequity and then working with key stakeholders to close gaps, including inserting measurements to monitor positive progress.
Credit Union DEI Collective
The Credit Union Diversity, Equity, and Inclusion (DEI) Collective is an expanding group formed within the Credit Union Movement devoted to furthering DEI, a shared cooperative principle. The CU DEI Collective believes that diversity, equity, and inclusion are fundamental to a vibrant, relevant, and growing Credit Union Movement – and is good business. PSCU is proud to be a founding member of the DEI Collective, and our Chief Talent Officer, Lynn Heckler, serves as part of the governing body for this organization representing PSCU.
Equal Opportunity Employer Statement
PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership in any other group protected by federal, state or local law.
PSCU Business Resource Groups
Our Business Resource Groups (BRGs) provide an avenue for employees to share and to learn about a specific affinity. The BRGs offer the company guidance, education, communication and a celebration of diversity, equity and inclusion (DEI). More than 30% of PSCU’s workforce is actively involved in one of our BRGs.
Juntos
Hispanic & Latinx resource group
EST. 2019
Help Juntos members reach their personal and professional development goals, help our communities, and be an inclusion and diversity role model for our credit unions.
PSCUnity
Community of LGBTQ+ employees and their Allies
EST. 2018
Creating a community of LGBTQ+ employees and Allies to foster a respectful and diverse environment, where we support, connect, educate, advocate, and celebrate inclusive practices.
Sage
SAGE Susan Adams Gender Equality resource group
EST. 2011
Fearlessly leading the change to make gender equality a reality.
Sankofa
African American resource group
EST. 2017
An empowered network of diverse professionals dedicated to strengthening the knowledge, skills, and confidence needed for success in our careers, communities, and beyond.
VOT
Voice of Tomorrow resource group for emerging leaders
EST. 2019
Provide a forum for engaging the talents, interests and ideas of emerging leaders through diversity of thought, developing professional growth, and strengthening PSCU and our communities.
PSCU InternshipsOur Business Resource Groups (BRGs) provide an avenue for employees to share and to learn about a specific affinity. The BRGs offer the company guidance, education, communication and a celebration of diversity, equity and inclusion (DEI). More than 30% of PSCU’s workforce is actively involved in one of our BRGs.
Juntos
Hispanic & Latinx resource group
EST. 2019
Help Juntos members reach their personal and professional development goals, help our communities, and be an inclusion and diversity role model for our credit unions.
PSCUnity
Community of LGBTQ+ employees and their Allies
EST. 2018
Creating a community of LGBTQ+ employees and Allies to foster a respectful and diverse environment, where we support, connect, educate, advocate, and celebrate inclusive practices.
Sage
SAGE Susan Adams Gender Equality resource group
EST. 2011
Fearlessly leading the change to make gender equality a reality.
Sankofa
African American resource group
EST. 2017
An empowered network of diverse professionals dedicated to strengthening the knowledge, skills, and confidence needed for success in our careers, communities, and beyond.
VOT
Voice of Tomorrow resource group for emerging leaders
EST. 2019
Provide a forum for engaging the talents, interests and ideas of emerging leaders through diversity of thought, developing professional growth, and strengthening PSCU and our communities.
Paid Internships at PSCU
PSCU is always looking for ways to bring fresh perspectives into our organization and support the continued growth of our industry. That’s why we offer two types of paid internship programs that provide juniors and seniors from accredited higher-education institutions with the chance to develop and hone their skills in business. When you intern with PSCU, you learn firsthand about the roles of financial institutions and credit unions in a healthy economy. Our business acumen training and focused learning opportunities help you gain insight into the economic impact of cooperatives, as well as the consumer-centric models for financial success. To be considered for these internships students should be rising juniors and seniors from accredited higher-education institutions that meet the minimum requirements for the role.
Summer Internship Program
PSCU’s 10-week internship program is open to juniors and seniors from accredited higher-education institutions, and pays by the hour. Interns will have the opportunity to work on specific projects within their assigned department.
Off-Cycle Internships
PSCU’s Off-Cycle Internship may become available throughout the year based on business need and availability. These internships are paid by the hour, and the length of each internship average range is 10-12 weeks. Flexible or part-time hours can be requested to accommodate a student’s class schedule., and also learn about business acumen and the credit union industry as a whole. Summer Internships being offered for that year are posted in the spring for application on our careers page.
Classes & Events
We offer a variety of events and classes throughout the internship. To name a few, you’ll get to participate in New Hire Orientation, Strengths Finder Class, Payroll Training, Finance 101, Yellow Belt Six Sigma Certification Course, 401k Learning Session, and an Interviewing & Resume Building Workshop. Plus, every intern meets with our CEO, Chuck Fagan, and the PSCU Executive Team!
Testimonials
Our college internships provide rising juniors and seniors from accredited higher education institutions with the chance to develop business skills and gain real-life experience while sharing fresh energy and new ideas. Check out what several recent interns have to say about their meaningful experiences and the value of our internship program:
Dana Leota, 2019 Data Analytics intern, now full time Contact Center Business Intelligence Associate Analyst
“From my summer internship in 2019, becoming full-time in Dec 2019, to winning the President’s Award this year, I have always felt engaged within my department and the activities that I was a part of as an intern. In my role, I build reports and dashboards for the contact center and I’m fortunate that I have met so many great people not only within my department but also across businesses. Being an analyst for the Contact Center has afforded me many opportunities to do meaningful work that I enjoy and allows me to collaborate with some very dedicated and talented individuals.”
PSCU Employee Value Proposition StatementPSCU is always looking for ways to bring fresh perspectives into our organization and support the continued growth of our industry. That’s why we offer two types of paid internship programs that provide juniors and seniors from accredited higher-education institutions with the chance to develop and hone their skills in business. When you intern with PSCU, you learn firsthand about the roles of financial institutions and credit unions in a healthy economy. Our business acumen training and focused learning opportunities help you gain insight into the economic impact of cooperatives, as well as the consumer-centric models for financial success. To be considered for these internships students should be rising juniors and seniors from accredited higher-education institutions that meet the minimum requirements for the role.
Summer Internship Program
PSCU’s 10-week internship program is open to juniors and seniors from accredited higher-education institutions, and pays by the hour. Interns will have the opportunity to work on specific projects within their assigned department.
Off-Cycle Internships
PSCU’s Off-Cycle Internship may become available throughout the year based on business need and availability. These internships are paid by the hour, and the length of each internship average range is 10-12 weeks. Flexible or part-time hours can be requested to accommodate a student’s class schedule., and also learn about business acumen and the credit union industry as a whole. Summer Internships being offered for that year are posted in the spring for application on our careers page.
Classes & Events
We offer a variety of events and classes throughout the internship. To name a few, you’ll get to participate in New Hire Orientation, Strengths Finder Class, Payroll Training, Finance 101, Yellow Belt Six Sigma Certification Course, 401k Learning Session, and an Interviewing & Resume Building Workshop. Plus, every intern meets with our CEO, Chuck Fagan, and the PSCU Executive Team!
Testimonials
Our college internships provide rising juniors and seniors from accredited higher education institutions with the chance to develop business skills and gain real-life experience while sharing fresh energy and new ideas. Check out what several recent interns have to say about their meaningful experiences and the value of our internship program:
Dana Leota, 2019 Data Analytics intern, now full time Contact Center Business Intelligence Associate Analyst
“From my summer internship in 2019, becoming full-time in Dec 2019, to winning the President’s Award this year, I have always felt engaged within my department and the activities that I was a part of as an intern. In my role, I build reports and dashboards for the contact center and I’m fortunate that I have met so many great people not only within my department but also across businesses. Being an analyst for the Contact Center has afforded me many opportunities to do meaningful work that I enjoy and allows me to collaborate with some very dedicated and talented individuals.”
Our Momentum. Your Moment
At PSCU, the credit union industry’s guiding philosophy of “people helping people” is part of the fiber of our organization. We serve our credit unions by offering an unparalleled experience – and by taking care of each other. Since our founding, we’ve understood that employees are our greatest asset. As part of our team, you’ll be empowered to bring forth your unique perspectives and ideas, grow your expertise, and develop into your best professional self. You’ll be part of a well-established, stable organization during an exciting time of transformation. Our rapid, visionary growth and innovative technology is opening new doors. Our inclusive, collaborative culture and advanced training and development enables you to make the most of your possibilities. Help us lead the way.
At PSCU, the credit union industry’s guiding philosophy of “people helping people” is part of the fiber of our organization. We serve our credit unions by offering an unparalleled experience – and by taking care of each other. Since our founding, we’ve understood that employees are our greatest asset. As part of our team, you’ll be empowered to bring forth your unique perspectives and ideas, grow your expertise, and develop into your best professional self. You’ll be part of a well-established, stable organization during an exciting time of transformation. Our rapid, visionary growth and innovative technology is opening new doors. Our inclusive, collaborative culture and advanced training and development enables you to make the most of your possibilities. Help us lead the way.
Number of Employees in PSCU
1,001 to 5,000
PSCU Revenue
R1bn to R5bn
Industry